Step by step guide:
- Navigate to: Admin > Records > Entitlement Requests*.
- Use the search filters at the top of the page to narrow the list of records by the user, category, status, etc.
- Press the Edit option on the record that requires updating.
- The record's details are now displayed. Set a value of Cancelled in the Authorisation Status field.
- Press the orange Save record button at the bottom of the page.
*Depending on how your e-days system has been configured, this name may differ slightly.
Please find our video tutorial link below:
Note: You will need the Entitlement Set-up permission applied to your e-days role in order to carry out this task.