Step by step guide:

  • Navigate to: Admin > Records > Entitlement Requests*.
  • Use the search filters at the top of the page to narrow the list of records by the user, category, status, etc.
  • Press the Edit option on the record that requires updating.
  • The record's details are now displayed. Set a value of Cancelled in the Authorisation Status field.
  • Press the orange Save record button at the bottom of the page.

*Depending on how your e-days system has been configured, this name may differ slightly.

Please find our video tutorial link below:

Note: You will need the Entitlement Set-up permission applied to your e-days role in order to carry out this task.