FAQ's

End of year Check-list
To ensure you're prepared for the new year, we recommend having a quick run through the configuration of your e-days system to verify that you're ...
Fri, 22 May, 2020 at 1:49 PM
Feature Checklist
The Feature check-list, located in the Admin panel under Global, is an area of e-days Admins can use to identify what features are being utilised within the...
Fri, 22 May, 2020 at 1:56 PM
End of Year Rollover Checks
e-days New Year Rollover checks The New Year is fast approaching, and for many of you, this also means your Holiday Year rollover. There’s a lot to conside...
Tue, 15 Dec, 2020 at 3:02 PM
Support ticket impact levels explained
Our Support team uses the following definitions for a ticket's impact Levels: Low [How to setup something] - Response within 5 business days Ques...
Tue, 30 Mar, 2021 at 1:30 PM
Unable to delete a user - account currently has reportees attached
Overview: When attempting to delete a user, you may be presented with the following notification message. This will mean that the user you are attemptin...
Thu, 27 May, 2021 at 9:09 AM
Locating Used Holiday Between a Time Period
The below information would allow you to pull different reports from the Edays system for locating used holiday and the entitlement earned between a period,...
Fri, 4 Jun, 2021 at 10:31 AM
Creating a Year to Date Report
If you would like to run a report that will provide calendar year data and entitlement earned up to a specific period, the below guide will assist. Go ...
Fri, 4 Jun, 2021 at 10:35 AM
Providing users with access to the reports dashboard
This guide has been created for system administrators. Specific role permissions may be required, including: Users | Authorisation Setup | Role Setup O...
Wed, 7 Jul, 2021 at 9:22 AM
Authorisation setup - single/dual/multi step and alternative authoriser
Overview: When a user creates an absence or overtime request in Edays, the request can be set to be subject to authorisation by another system user or mult...
Fri, 25 Jun, 2021 at 11:52 AM
Choosing a Calendar Integration - iCal, Graph API or Exchange
Overview: The Edays system features both individual and group calendars which can be integrated into your email client (e.g Microsoft Outlook). This guide ...
Fri, 9 Jul, 2021 at 4:55 PM