FAQ's

End of year Check-list
To ensure you're prepared for the new year, we recommend having a quick run through the configuration of your e-days system to verify that you're ...
Fri, 22 May, 2020 at 1:49 PM
Feature Checklist
The Feature check-list, located in the Admin panel under Global, is an area of e-days Admins can use to identify what features are being utilised within the...
Fri, 22 May, 2020 at 1:56 PM
End of Year Rollover Checks
e-days New Year Rollover checks The New Year is fast approaching, and for many of you, this also means your Holiday Year rollover. There’s a lot to conside...
Tue, 15 Dec, 2020 at 3:02 PM
Support ticket impact levels explained
Our Support team uses the following definitions for a ticket's impact Levels: Low [How to setup something] - Response within 5 business days Ques...
Tue, 30 Mar, 2021 at 1:30 PM
Unable to delete a user - account currently has reportees attached
This guide has been created for system administrators. Specific role permissions may be required, including: Recycle Bin. Overview: When attempting to...
Thu, 12 Aug, 2021 at 1:44 PM
Locating Used Holiday Between a Time Period
The below information would allow you to pull different reports from the Edays system for locating used holiday and the entitlement earned between a period,...
Fri, 4 Jun, 2021 at 10:31 AM
Reports - Creating a year to date report (admin access only)
This guide has been created for system administrators. Specific role permissions may be required, including: Entitlement Setup. Overview: Within the E...
Mon, 6 Sep, 2021 at 10:42 AM
Providing users with access to the reports dashboard
This guide has been created for system administrators. Specific role permissions may be required, including: Users | Authorisation Setup | Role Setup O...
Wed, 7 Jul, 2021 at 9:22 AM
Authorisation setup - single/dual/multi step and alternative authoriser
This guide has been created for system administrators. Specific role permissions may be required, including: Authorisation Setup. Overview: When a use...
Wed, 18 Aug, 2021 at 11:48 PM
Choosing a Calendar Integration - iCal, Graph API or Exchange
This guide has been created for system administrators. Specific role permissions may be required, including: System Setup. Overview: The Edays system ...
Wed, 18 Aug, 2021 at 12:08 PM