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People Insights: FAQ

Who this guide is for: System administrators – Requires ‘System Admin’ role, System Setup permission and an Advanced Analytics licence


Overview:
This guide answers common questions about Advanced Analytics, the paid add-on that delivers interactive, pre-built reports and natural-language querying on your absence data.


How Advanced Analytics Works:
Advanced Analytics organises your absence and time-tracking data into four Report PacksPlanned Leave, Unplanned Leave, Time Recording and Working Locations—each containing multiple dashboards with Visuals, Metrics, Filters, Tabs and a Question & Answer box for plain-language queries.


How to Set Up Advanced Analytics:
To enable Advanced Analytics for users, follow the step-by-step setup guide (System > Users > User Settings > Premium Reports). Once configured, users see Advanced Analytics in place of the standard Manager Dashboard.


Additional Information:

  • Report Packs: Collections of linked dashboards navigated by tabs.
  • Visuals: Interactive charts/numbers that filter the page when clicked.
  • Metrics: Context-aware calculations (e.g. Total Days Off) that adapt to filters.
  • Filters: Global selectors (date, team, location) that apply across Report Packs but do not persist between sessions or users.
  • Question & Answer box: Click the Q&A icon to ask plain-language questions (e.g. “Top reason for sickness in 2021?”) and get instant results.
  • Advanced Analytics licence: Purchased in packs of five users; minimum spend £500 for smaller organisations.
  • Requires ‘System Admin’ role, System Setup permission and an Advanced Analytics licence.
  • Warning: Advanced Analytics replaces the Manager Dashboard for enabled users.
  • Tip: Assign only relevant Report Packs to each user to avoid clutter.
  • Use the search function within the platform to quickly find features or settings.


Frequently Asked Questions:

  • What is Advanced Analytics?
    Advanced insights and natural-language querying on your e-days data to reveal absence patterns and support wellbeing initiatives.
  • What reports are included?
    Four categories: Planned Leave, Unplanned Leave, Time Recording, Working Locations.
  • Is it free?
    No—Advanced Analytics is a paid add-on.
  • How much does it cost?
    Varies by organisation size; minimum £500 for smaller customers.
  • Who benefits most?
    Larger organisations (100+ licences) and HR teams analysing absence trends.
  • Can I create custom reports?
    Not currently—feedback is gathered for future enhancements.

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