Step by step guide:
- Navigate to: Admin > Records > Entitlement Requests*.
- Use the search filters at the top of the page to narrow the list of records by the user, category, status, etc.
- Identify the record to be deleted and press the red Delete button on that row.
- A confirmation prompt will appear. Press the green OK button to permanently delete the record from e-days.
*Depending on how your e-days system has been configured, this name may differ slightly.
Please find our video tutorial link below:
Note: You will need the Entitlement Set-up permission applied to your e-days role in order to carry out this task.