Who this guide is for: System administrators – Requires ‘Licence Ordering’ permission
Overview:
This guide explains how to purchase additional User Licences when your system reaches its licence capacity, ensuring you can continue to add new employees.
How Licence Ordering Works:
Active users consume a User Licence. When you exceed your current allotment, you must order more licences via the User Breakdown droplet. Licences are added instantly upon ordering and invoiced afterward.
How to Order Additional User Licences:
- Go to Admin tools > Admin panel.
- On the home screen, locate the licensing information.
- Click Order additional licences at the bottom right of the droplet.
- Enter an order reference (any text to appear on invoices).
- From the dropdown, select the number of User licences you wish to purchase.
- Click Order now—licences are added immediately, and our Accounts team will follow up to confirm.
Additional Information:
- User Licence: Allows a person to have an active account in e-days.
- Requires ‘Licence Ordering’ permission to place orders.
- Tip: Use the search function to quickly locate User Breakdown or Order user licences.
- Reminder: For a pre-order quote, contact customersuccess@e-days.com.
- Use the search function within the platform to quickly find features or settings.