Who this guide is for: System administrators – Requires ‘Licence Ordering’ permission
Overview:
This guide explains how to order additional Leaver Licences in your system, ensuring you can reassign licences to former employees while retaining their data.
How Licence Ordering Works:
Each active user consumes a licence; when an employee leaves, you convert their licence to a Leaver Licence. Ordering extra Leaver Licences gives you headroom to archive departed users without losing historical records.
How to Set Up Leaver Licence Ordering:
- Go to Admin tools > Admin panel.
- On the home screen, locate the licensing information.
- Click Order additional licences at the bottom right of the droplet.
- Enter an order reference (any text to appear on invoices).
- From the dropdown, select the number of User licences you wish to purchase.
- Click Order now—licences are added immediately, and our Accounts team will follow up to confirm.
Additional Information:
- Leaver Licence: A licence assigned to archived users, preserving their records.
- Requires ‘Licence Ordering’ permission to place orders.
- Tip: Use the search function to quickly find User Breakdown or Licence Ordering.
- Reminder: For a quote before ordering, contact customersuccess@e-days.com.
- Use the search function within the platform to quickly find features or settings.