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User Templates - Re-assign a User to a different Template

Who this guide is for: System administrators – Requires 'System Admin' role and Users permission


Overview: This guide shows how to reassign a user to a different template so they inherit the correct group-level settings.


How Template Assignment Works: User Templates bundle shared configurations (entitlements, view filters, etc.) that cascade to assigned users; since each user can belong to only one template, changing their template instantly updates their inherited settings.


How to Set Up Template Assignment:

  1. Go to Admin tools > Users.
  2. Search for the user and click Edit on their record.
  3. Select the System tab.
  4. Choose the new template from the User Template dropdown.
  5. Click Save User at the top of the page.


Additional Information:

  • User Template: A set of configurations applied to users as a group.
  • Requires 'System Admin' role and Users permission.
  • Tip: Use Bulk User Update to reassign multiple users at once.
  • Warning: Template-level settings override Global and user-level defaults unless explicitly overridden.
  • Use the search function within the platform to quickly find features or settings.

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