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User Templates - Re-assign a User to a different Template

This guide has been created for system administrators.

Specific role permissions may be required, including: Users.


Templates allow for a subset of users to share common settings that, when adjusted at the given template level, can affect each of the users assigned to it. A user can only be assigned to one Template at any time.

This guide provides the steps required to re-assign a user to a different Template.

If you would like to make a Template change to a large group of users simultaneously, please see our 'Bulk User Update - User template' guide by clicking here.

Step by step guide:

  • Navigate to Admin tools > Users.
  • Search for the required user.
  • Press the edit button against the correct search result.
  • In the user detail screen, select the System tab.
  • Select the required Template in the 'User Template' field.
  • Press the save button at the foot of the page.

Please note: A user will only inherit settings or configuration from a Template where they do not have a User level override. To view our guide to system hierarchy, please click here.

If you would like to enlarge the video, please click on it to expand. 

Related Guides:

Bulk User Update - User template

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