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Rota/Calendar - Overriding specific public holiday or custom day dates

Who this guide is for: System administrators – Requires ‘Users’ permission


Overview:
This guide explains how to override a Public Holiday or Custom Day on an individual user’s calendar, allowing you to reclaim that date as a working period or non-working day.


How Override Custom Day Works:
When you override a date applied via a public holiday or custom days group, the calendar entry is removed and can be replaced with a bespoke working block or left blank. Any entitlement previously deducted for that date is returned to the user’s balance.


How to Set Up Override Custom Day (User):

  1. Go to Admin tools > Users.
  2. Search for the user and click Edit.
  3. Select the Calendar tab.
  4. In the calendar, click the date you wish to override.
  5. Click on the X next to the timeline bar - when hovering over it, it will say 'Override Custom Day'
  6. If you want to add a working period, click Add, then enter Start, End, and Duration.
  7. Click Save all changes at the top of the page.
  8. When prompted by Update Future Absences, click Yes to re-apply any future absences in line with your override.


Additional Information:

  • Override Custom Day: Removes the public holiday/custom day marker for a specific date.
  • Users permission is required to make user-level rota changes.
  • Warning: Overriding a date where entitlement was deducted will automatically return the entitlement to the user.
  • Tip: Use the search function within the platform to quickly locate the Rota tab or specific users.


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