General questions

Is it possible to take absences in hours if entitlement is in hours?
Question. Where a single user has their entitlement in hours, is it possible to take absences in hours? Answer. If you would like to change the '...
Mon, 15 Nov, 2021 at 12:57 PM
I want to remove holidays from some employees, since they don't want the day off anymore.
Question. I want to remove holidays from some employees, since they don't want the day off anymore. How do I do this? Answer. Using administra...
Mon, 15 Nov, 2021 at 10:11 AM
When users request a holiday, the total hours doesn't match to what they work on those days. Why is this?
Question When users request a holiday, the total hours doesn't match to what they work on those days. Why is this? Answer When you have a user th...
Fri, 12 Nov, 2021 at 4:59 PM
User not being able to book remaining day
Question:  Our User is trying to book her final 1-day entitlement. It is shown as insufficient. I have checked in the Admin/Entitlement section and with...
Fri, 12 Nov, 2021 at 4:57 PM
New administrator set up issue
Question:  Example user is a new user with administrator status within the account. She cannot see any employer records within the system interface/  ...
Fri, 12 Nov, 2021 at 4:10 PM
Carry Over to next year
Question:  User example can not select a carryover for next year. He does not have the option on his planned absences screen. How do I activate the opti...
Fri, 12 Nov, 2021 at 12:25 PM
How do I make it so Medical Appointments deduct from sick days?
Question. How do I make it so Medical Appointments deduct from sick days?  Answer. If you would like for Medical Appointment absences to deduct from a...
Thu, 11 Nov, 2021 at 3:53 PM
Can unused long service days be used next year?
Question. Can unused long service days be used next year? Answer. If your long service days are accrued in their own separate entitlement element you ...
Thu, 11 Nov, 2021 at 3:20 PM
Toil & Overtime Available to spend incorrectly showing
Question:  The TOIL balance for this user is showing incorrect, can you assist - all the records are correctly showing.  Answer:  This may be du...
Thu, 11 Nov, 2021 at 1:18 PM
Jubilee holiday
Question:  I notice the 3rd June 2022 is a public holiday, but it is not showing for people. Why is that?  Answer:  Edays will add Public holida...
Thu, 11 Nov, 2021 at 12:58 PM