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General questions
When should I contact Support vs Customer Success?
I made an adjustment to someone’s entitlement during the year – will they rollover with the adjusted amount, or the original base value?
Why can't I book Holiday for Next Year?
What does Accrue on Rollover mean?
I want to remove holidays from some employees, since they don't want the day off anymore.
When users request a holiday, the total hours doesn't match to what they work on those days. Why is this?
User not being able to book remaining day
New administrator set up issue
Carry Over to next year
How do I make it so Medical Appointments deduct from sick days?
Can unused long service days be used next year?
Toil & Overtime Available to spend incorrectly showing
Jubilee holiday
Is there a way to show TOIL as hours?
Choosing a Calendar Integration - iCal, Graph API or Exchange
Authorisation setup - single/dual/multi step and alternative authoriser
Providing users with access to the reports dashboard
Reports - Creating a year to date report (admin access only)
Locating Used Holiday Between a Time Period
Unable to delete a user - account currently has reportees attached
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