Who this guide is for: System administrators – Requires 'System Admin' role, Bulk User Update permission, and Users permission
Overview:
This guide explains how to use the Bulk User Update tool in edays to reset passwords for multiple users at once. This feature is useful when a group of users needs their login credentials refreshed, avoiding the need to reset each account individually.
How Bulk Password Reset Works:
The tool sends selected users an email containing a password reset link. You can customise the email subject, body, and footer, but the reset link text itself cannot be changed.
Step 1: Access the Bulk User Update Tool
- Go to Admin Tools > Admin Panel.
- Navigate to Users > Bulk User Update.
Step 2: Configure the Update
- Under What would you like to update?, set Category of Data to Update to Password Reset.
- (Optional) Overwrite the default email subject.
- Add your email body message and footer text as required.
- The reset link will be automatically included and cannot be edited.
Step 3: Select Users to Receive the Reset
You can choose users in several ways:
- Specify Groups – Include users based on Country, Location, Team, or other group types.
- Specify User Templates – Include all users assigned to a particular template.
- Include Reportees and Leavers – Tick these boxes if you want to include your direct reports and/or leavers.
- Specify Individuals – Search by name, click Add to include them in the list.
- Review Your List – Remove any individuals you don’t want to receive the update.
Step 4: Send the Reset
- Once your user selection is complete, click Update Users.
- The chosen users will receive an email with their password reset link.
Additional Information:
- Bulk User Update: Allows you to apply changes to multiple users simultaneously.
- Requires 'System Admin' role, Bulk User Update permission, and Users permission.
- Tip: Use the filtering options to precisely target the users who require a password reset.
- The reset link expires based on your system’s password reset expiry settings.
- Use the search function within the platform to quickly find features or settings.