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Bulk User Update - Password reset


Who this guide is for: System administrators – Requires 'System Admin' role, Bulk User Update permission, and Users permission

Overview:
This guide explains how to use the Bulk User Update tool in edays to reset passwords for multiple users at once. This feature is useful when a group of users needs their login credentials refreshed, avoiding the need to reset each account individually.

How Bulk Password Reset Works:
The tool sends selected users an email containing a password reset link. You can customise the email subject, body, and footer, but the reset link text itself cannot be changed.

Step 1: Access the Bulk User Update Tool

  1. Go to Admin Tools > Admin Panel.
  2. Navigate to Users > Bulk User Update.


Step 2: Configure the Update

  1. Under What would you like to update?, set Category of Data to Update to Password Reset.
  2. (Optional) Overwrite the default email subject.
  3. Add your email body message and footer text as required.
    • The reset link will be automatically included and cannot be edited.


Step 3: Select Users to Receive the Reset
You can choose users in several ways:

  • Specify Groups – Include users based on Country, Location, Team, or other group types.
  • Specify User Templates – Include all users assigned to a particular template.
  • Include Reportees and Leavers – Tick these boxes if you want to include your direct reports and/or leavers.
  • Specify Individuals – Search by name, click Add to include them in the list.
  • Review Your List – Remove any individuals you don’t want to receive the update.


Step 4: Send the Reset

  1. Once your user selection is complete, click Update Users.
  2. The chosen users will receive an email with their password reset link.



Additional Information:

  • Bulk User Update: Allows you to apply changes to multiple users simultaneously.
  • Requires 'System Admin' role, Bulk User Update permission, and Users permission.
  • Tip: Use the filtering options to precisely target the users who require a password reset.
  • The reset link expires based on your system’s password reset expiry settings.
  • Use the search function within the platform to quickly find features or settings.

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