This guide has been created for system administrators.
Specific role permissions may be required, including: System setup.
Overview:
Additional Email Notifications help send an additional alert for the email(s) specified on selected records and record statuses. This guide will go through the steps required to set up the Additonal Email Notification on a global level. A global level additional email alert will generate notifications for all users in the system, delivered to the specified email address. The email received will be an exact copy of the email that is normally sent to users and authorisers.
If you want to configure this on a template level, for all users on a template, please check this guide.
If you want to configure this just for a specific user, please check this guide.
Please follow the steps below to create a new Additional Email Notification:
- Navigate to Admin panel -> Global -> System setup
- Scroll to the "Additional email notifications" section
- Click "+ Add new"
- Select the notification type:
- Authorisable record - a notification related to records subject to authorisation e.g. absence requests
- Password change - a notification related to password changes
- Details change - a notification related to changes to details on a User Record
- Enter the additional fields as required
- Enter the email address to send the notification to (to add multiple email addresses, separate with a ';')
- Click "Save"
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