Who this guide is for:
System Administrators (Requires 'Users' permission).
Overview
This guide explains how to upgrade a user account to 'Super User' status for advanced system access.
How Super User Accounts Work
- Grants ability to:
- View/edit own profile settings
- Enable API users
- Bypass authorisation processes
- Cannot be self-assigned (requires another admin)
How to Set Up Super User Accounts
- Go to Admin Tools > Users
- Search for target user > Click Edit
- Select Roles tab
- Change Account Type dropdown to Super User
- Click Save Record in the top right corner
Additional Information
Key Terms
- Super User: Admin-level account with elevated privileges
- User Account: Standard staff account
Permissions & Prerequisites
- Requires 'Users' permission
- Must be performed by another admin (cannot self-assign)
Tips & Best Practices
- Limit Super Users to essential personnel only
- Reminder: Changes at User level override Template settings
- Pro Tip: Use the search function within the platform to quickly find features or settings.
Important Notes
- Warning: Super Users bypass standard authorisation workflows
- Audit Super User accounts regularly for security