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Roles - Set an account type to 'Super user'

Who this guide is for:

System Administrators (Requires 'Users' permission).


Overview

This guide explains how to upgrade a user account to 'Super User' status for advanced system access.


How Super User Accounts Work

  • Grants ability to:
    • View/edit own profile settings
    • Enable API users
    • Bypass authorisation processes
  • Cannot be self-assigned (requires another admin)


How to Set Up Super User Accounts

  1. Go to Admin Tools > Users
  2. Search for target user > Click Edit
  3. Select Roles tab
  4. Change Account Type dropdown to Super User
  5. Click Save Record in the top right corner


Additional Information

Key Terms

  • Super User: Admin-level account with elevated privileges
  • User Account: Standard staff account

Permissions & Prerequisites

  • Requires 'Users' permission
  • Must be performed by another admin (cannot self-assign)

Tips & Best Practices

  • Limit Super Users to essential personnel only
  • Reminder: Changes at User level override Template settings
  • Pro Tip: Use the search function within the platform to quickly find features or settings.

Important Notes

  • Warning: Super Users bypass standard authorisation workflows
  • Audit Super User accounts regularly for security

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