Support Portal

Submit a ticket My Tickets
Welcome
Login  Sign up

Closing an open absence for a User

This guide has been created for system authorisers and administrators.

Specific role permissions may be required, including: Staff record dashboard, Manager Dashboard, Staff record Holidays, Staff record Overtime and TOIL,  Staff record Sickness, Authorise requests.


This guide will provide you with the steps on how to close an open unplanned absence for a user from their personal dashboard.

Step by step guide:
  1. Identify the member of staff who you are closing the request for.
  2. Visit their staff record by clicking their name in any droplet or by using the search box at the top of the page.
  3. Press the green Sickness records button in the area below the heading mentions the staff member's name.
  4. Scroll down the page to the absence records list and locate the open absence record you wish to close. Open absences are coloured purple.
  5. Press the Edit button for the open absence record.
  6. E-days will then display the details of the open absence record. Un-tick the Open absence tick-box.
  7. Press the Save Changes button.


Related guides:

Manager Dashboard - Booking a new unplanned absence for a User


Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.