Support Portal

Submit a ticket My Tickets
Welcome
Login  Sign up

Roles - Updating a Role

This guide is for System Administrators (Requires 'System Admin' role and 'Role Setup' permission).

Overview:
This guide explains how to modify permissions for existing custom roles in the system.

How Editing Role Permissions Works:
System admins can update custom role permissions to control user access. Default roles (Standard Administrator, Standard Authoriser, Standard User) cannot be edited.

How to Set Up Editing Role Permissions:

  1. Navigate to Admin tools > Admin panel > Global > Roles.
  2. Locate the role to modify and click its Edit button.
  3. Adjust the role as needed.
  4. Click the Save button at the top right of the page.

Additional Information:

  • Key terminology:
    • Default roles: Pre-built roles that cannot be modified.
    • Role permissions: Specific access rights assigned to a role.
  • Prerequisites: Requires 'System Admin' role and 'Role Setup' permission.
  • Tip: Use the search function within the platform to quickly find Roles.
  • Best practice: Document permission changes for audit purposes.
  • Reminder: Users assigned to modified roles will automatically receive updated permissions.
  • Warning: Contact support to request changes to default roles.

Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.