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Alerts - Best Practice

Who this guide is for: System administrators – Requires ‘Absence Setup’ permission


Overview
This guide will help you understand what an Alert is, why you may want to set them up, and which ones you can create in e-days.


What is an Alert?
Alerts in edays trigger actions (e.g., sending an email) based on controls and criteria you configure. They can apply to all leave types, time periods or request statuses.


Benefits of Alerts

  • Automated tracking: Receive notifications when specific criteria are met.
  • Targeted emails: Send to Employees, Managers or Administrators.
  • Support long-term absence: Remind managers to check in or phase users back to work.
  • Balance reminders: Notify users of remaining entitlement.


Types of Alerts
Within edays you can create alerts for:

  • Occurrence x month
    Allows you to track trends in how often a leave or absence type occurs.
  • Remaining balances
    Sends a notification X days before year-end to show users their remaining balance.
  • Status
    Triggers on request statuses: Pending, Authorised, Rejected, Cancelled.
  • Open absences
    Emails after a user has been absent for a specified number of days using the open-absence feature.


How to create, view and delete Alerts
Check out these guides to manage your alerts:

  • Alerts in e-days
  • Deleting an absence alert
  • Updating an absence alert
  • Viewing an alert group list


Video Resource:
Alert Groups Configuration – e-days Learning Centre

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