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Alerts - Best Practice


This guide will help you understand what an alert is, why you may want to set these up and which ones you can create in edays.  

What is an Alert?

Alerts in edays trigger actions, e.g., sending an email, based on controls and criteria configured in edays. They can be configured for all leave types, time, or status. 

Benefits of Alerts?

Alerts allow for you to easily track, and schedule emails based on criteria which has been met. These emails can be sent to Employees, Managers or Administrators. These can help with support when individuals are on long-term absence and help them phase back into work or just a simple trigger to let users know how much remaining balance they have.  

Types of Alerts

Within the edays system you will have the ability to create alerts based on the below:

•    Occurrence x month – Allows to see trends in occurrences of leave and absence.

•    Remaining balances – Allows to send out a notification at X days prior to the end of the year to tell users how much remaining balances they have. 

•    Status – Allows to run alerts based on Pending, Authoriser, Rejected, Cancelled leave and absence requests. 

•    Open absences – Allows to send an email after a user has been absent for X amount or days and the open absence option is being used in edays.  

How to create, view and delete Alerts?

You can watch a guide on how to create an Alert here: 

A video on the configuration and example configuration can be found here:

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