Who this guide is for: System administrators – Requires System Setup permission
Overview:
This guide explains how to delete an absence alert from an existing Alert Group, helping you keep the alert setup tidy and relevant.
How Alert Deletion Works:
Each Alert Group can contain multiple absence alerts based on conditions (e.g., 3 sick days in 6 months). If a rule is no longer required, you can safely delete it without affecting the entire group.
How to Delete an Absence Alert from an Alert Group:
- Go to Admin > Notifications > Alerts
- Use the search bar at the top to find the alert group you want to update.
- Click the List button next to the desired group to open its absence alerts.
- Once the list of alerts appears, use the search bar again if needed to locate the specific alert.
- Click Delete next to the alert you want to remove.
- When prompted, click the green OK button to confirm deletion.
Additional Information:
- Alert Group: A collection of conditions that trigger absence notifications.
- Absence Alert: A rule within an Alert Group (e.g., “3 sicknesses in 12 months”).
- Tip: Review alert rules regularly to remove outdated or duplicate conditions.
- Deleting an alert only removes that specific condition; it won’t delete the entire group.
- Use the search function within the platform to quickly find features or settings.