If you wish to update and alter the configuration held for an alert, please refer to the below: 

Step by step guide:

  • Navigate to Admin > Global > Alert Group Setup.
  • Use the search filter at the top of the page to narrow the list of records by name.
  • Press the Edit option on the alert group that requires updating.
  • The details are now displayed and allow the admin to edit their values.
  • Once updates have been made, press the orange Save button at the bottom of the page.


  • You will find information icons to the right of each setting. Please hover over these for further information.
  • You will need the Absence set-up permission applied to your Edays role in order to carry out this task.

If you would like to enlarge the video, please click on it to expand.