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Updating an absence alert


Who this guide is for: System administrators – Requires System Setup permission

Overview:
This guide shows how to edit the configuration of an existing absence alert within an Alert Group.

How Alert Configuration Works:
Each Alert Group contains one or more alert rules (e.g., “3 sicknesses in 6 months”). These rules can be edited at any time to reflect updated requirements, such as changes to timeframes, trigger types, or recipient groups.

How to Edit an Absence Alert Configuration:

  1. Go to Admin > Notifications > Alerts.
  2. Use the search bar at the top to locate the alert group you want to update.
  3. Click the List button next to the group to view its linked absence alerts.
  4. Use the search bar again if needed to find the specific alert you want to update.
  5. Click the Edit button next to the alert rule.
  6. The alert configuration screen will now open.
  7. Update any settings as required (e.g., absence type, threshold, timeframe, recipients).
  8. Hover over the info icons beside each setting for helpful explanations.
  9. Once changes are complete, click Save at the top of the page.


Additional Information:

  • Alert Group: A collection of alert rules that monitor specific absence activity.
  • Absence Alert: A configurable rule such as “2 lateness entries in 30 days.”
  • Tip: Use the information icons next to fields for inline guidance while editing.
  • Always double-check recipients and thresholds before saving.
  • Use the search function within the platform to quickly find features or settings.

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