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Adding a new absence alert

Who this guide is for: System administrators – Requires System Setup permission

Overview:
This guide explains how to add a new absence alert within an existing Alert Group via the Notifications section, so the system can notify relevant users when specific absence thresholds are met.


How Absence Alerts Work:
Absence alerts monitor leave patterns—such as frequent sickness or lateness—and trigger notifications when a set condition is met. These alerts are grouped into Alert Groups, which must be linked to absence types for the alert to activate.


How to Add a New Absence Alert:

  1. Go to Admin > Notifications > Alerts.
  2. Use the search bar at the top to locate the alert group you want to update.
  3. Click the List button next to the alert group to open its linked absence alerts.
  4. Click the Add Absence Alert button at the top of the page.
  5. Fill in the details for the new alert:
    • Name: Give the alert a clear, descriptive title.
    • Trigger Threshold: Define how many absences in what timeframe should trigger the alert.
    • Recipients: Choose who will receive the alert.
    • Message Body: Add the message content that will be sent to recipients.
  6. Click Save at the bottom of the page.


Additional Information:

  • Absence Alert: A rule triggered by specific absence patterns (e.g., 3 sick days in 6 months).
  • Alert Group: A collection of alert rules, assigned to absence types.
  • Tip: Label alerts clearly and consistently to make them easy to manage later.
  • Remember to link the alert group to the correct absence types for the alert to take effect.
  • Use the search function within the platform to quickly find features or settings.


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