Who this guide is for: System administrators – Requires System Setup permission
Overview:
This guide explains how to add a new absence alert within an existing Alert Group via the Notifications section, so the system can notify relevant users when specific absence thresholds are met.
How Absence Alerts Work:
Absence alerts monitor leave patterns—such as frequent sickness or lateness—and trigger notifications when a set condition is met. These alerts are grouped into Alert Groups, which must be linked to absence types for the alert to activate.
How to Add a New Absence Alert:
- Go to Admin > Notifications > Alerts.
- Use the search bar at the top to locate the alert group you want to update.
- Click the List button next to the alert group to open its linked absence alerts.
- Click the Add Absence Alert button at the top of the page.
- Fill in the details for the new alert:
- Name: Give the alert a clear, descriptive title.
- Trigger Threshold: Define how many absences in what timeframe should trigger the alert.
- Recipients: Choose who will receive the alert.
- Message Body: Add the message content that will be sent to recipients.
- Click Save at the bottom of the page.
Additional Information:
- Absence Alert: A rule triggered by specific absence patterns (e.g., 3 sick days in 6 months).
- Alert Group: A collection of alert rules, assigned to absence types.
- Tip: Label alerts clearly and consistently to make them easy to manage later.
- Remember to link the alert group to the correct absence types for the alert to take effect.
- Use the search function within the platform to quickly find features or settings.