Who this guide is for: System administrators – Requires Absence Setup permission
Overview:
This guide explains how to assign an Alert Group to an Absence Type at the Template level, allowing alert rules to trigger for specific user groups when absence events occur.
How Alert Group Assignment Works:
Alert Groups must be linked to absence types to function. At the Template level, you can apply specific alert rules to selected user groups by assigning them to the relevant absence types within that template.
How to Assign Alert Groups to an Absence Type (Template Level):
- Go to Admin > Templates
- Locate the template you want to update and click the Edit button
- Navigate to the Absence Types section
- Use the search box or browse to find the absence type you want to assign an alert to
- Click the Edit button next to the selected absence type
- In the Additional settings area, find the Alert Groups setting
- Click in the dropdown and select Custom
- Another field will appear—select one or more alert groups to assign
- Click Save Template in the top right corner of the page
Additional Information:
- Alert Group: A collection of alert rules linked to absence types to trigger alerts
- Absence Type: A defined category of leave (e.g., Sick Leave, Annual Leave)
- Tip: Make sure the alert group has been created under Admin > Notifications > Alerts before assignment
- Alert groups can also be assigned at Global or User level if different behaviour is required across user types
- Use the search function within the platform to quickly find features or settings