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Adding a new alert group

Who this guide is for: System administrators – Requires System Setup permission 

Overview:
This guide shows how to create a new Alert Group, allowing you to configure rules that trigger alerts for specific absence-related actions within the system.


How Alert Groups Work:
An Alert Group is a container for one or more absence alert rules. These groups are then linked to absence types to trigger notifications when specific patterns occur (e.g., 3 sicknesses in 12 months).


How to Create a New Alert Group:

  1. Go to Admin > Notifications > Alerts.
  2. Click the Add Alert Group button at the top of the page.
  3. Enter the required details:
    • Name: Give your alert group a clear, descriptive title.
    • Match Type: Choose how multiple alerts should behave (e.g., match all, match any).
    • Fill in any other applicable settings as needed.
    • Use the info icons beside each field for help.
  4. Click Save in the top right corner of the page.


Additional Information:

  • Alert Group: A set of alert rules used to trigger absence-related notifications.
  • Match Type: Determines whether all or any rules must be met to trigger the alert.
  • Tip: Keep alert group names short but meaningful to make them easier to assign later.
  • After creating the group, you must add individual alert rules and assign the group to the relevant absence types.
  • Use the search function within the platform to quickly find features or settings.



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