Who this guide is for: System administrators – Requires Absence Setup permission
Overview:
This guide explains how to assign an Alert Group to an Absence Type at the User level, allowing personalised alert rules for individual users.
How Alert Group Assignment Works:
Alert Groups must be linked to absence types to activate alerts. Assigning them at the User level allows specific users to have tailored alert behaviour that overrides Template or Global settings.
How to Assign Alert Groups to an Absence Type (User Level):
- Go to Admin > Users > User overview
- Find the user you want to update and click the Edit button
- Select the Absence Types tab
- Use the search box or browse to find the relevant absence type
- Click the Edit button next to the absence type
- In the Additional settings section, locate the Alert Groups setting
- Click in the dropdown and select Custom
- Another field will appear—select one or more alert groups to assign
- Click Save User in the top right corner of the page
Additional Information:
- Alert Group: A set of rules that trigger alerts for absence events.
- Absence Type: The category of leave (e.g., Sick Leave, Annual Leave).
- Tip: Alert groups should be created first in Admin > Notifications > Alerts before assignment.
- Warning: User-level settings override both Template and Global configurations.
- Use the search function within the platform to quickly find features or settings.