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Entitlement Setup - Amending the user level time unit

This guide has been created for system administrators.

Specific role permissions may be required, including: Users.


Overview:

The entitlement time unit determines which time unit users' entitlement balances would be displayed in - either in days or in hours. If you have Advanced entitlement mode turned on and have multiple elements within one entitlement pot, then this setting applies to all elements within the element. 


If you want to configure this on a global level, for all users on your system, please check this guide.

If you want to configure this on a template level, for all users on a template, please check this guide.


Steps:  

  • Navigate to Admin panel -> Users -> Users
  • Search for the template in question and click on "Edit"
  • Open the "Entitlements" tab
  • Click on "Edit" for the entitlement in question.
    • You may need to click on "Advanced" to display more entitlement pots
  • Amend the "Time unit" to what is intended - either "Hours" or "Days"
  • Save the settings


Once saved, this will apply to the selected user and will revert any global or template-level inherited settings.


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