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Enabling Override Full-Day Booking at the Global Level

Who this guide is for
System administrators – Requires 'System Admin' role and Entitlements permission


Overview
Enable Full day bookings always equal 1 day at the Global level so a full working day of absence consistently deducts 1 day from entitlement for all users by default.


How “Full day bookings always equal 1 day” Works
When enabled on a Global entitlement pot (e.g. Holiday), any booking that covers a user’s full working hours for a day will deduct exactly 1 day, regardless of the user’s Hours Per Day (HPD). Template and User levels can still override this Global rule.


How to Set Up “Full day bookings always equal 1 day” (Global)

  1. Go to Admin tools > Admin panel > Global > Entitlements.
  2. Click Edit on the entitlement pot you wish to change (e.g. Holiday).
  3. In Advanced, enable Full day bookings always equal 1 day.
  4. Click Save at the top of the page.


Additional Information

  • Hours Per Day (HPD): The user’s standard daily working hours. With this setting on, a full-day booking deducts 1 day rather than a proportion based on HPD.
  • Scope: Applies by default to all users via the selected Global entitlement pot.
  • Permissions: Requires 'System Admin' role and Entitlements permission.
  • Warning: Template overrides Global, and User overrides Template; check for lower-level overrides if behaviour differs for some users.
  • Best practice: Ensure the pot’s Time Unit is appropriate (typically Days) and validate with a test booking.
  • Tip: Use the search function within the platform to quickly find features or settings.

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