This guide is for if you have an entitlement disabled on a global level and wish for the absence type to be enabled on a template level.


Step by step guide:


  • Navigate to: Admin > Templates > User templates.
  • Identify the template to update by either browsing or using the search filter at the top of the page.
  • Press the Edit button on the template that requires updating.
  • Press the Absence Types tab.
  • Identify the absence type to enable by either browsing or using the search filter at the top of the page.
  • Press the Edit button on the absence type that requires enabling.
  • In the Permissions area of the page locate the settings labelled Can book own absences, Can book reportees absences and Can book others absences.
  • Update the settings to Yes.
  • At the bottom of the page press, the orange Save button.