This guide has been created for system administrators.
Specific role permissions may be required, including: User templates.
Overview:
Additional Email Notifications help send an additional alert for the email(s) specified on selected records and record statuses. This guide will go through the steps required to set up the Additonal Email Notification on a template level. A template level additional email alert will generate notifications for all users using this User Template, delivered to the specified email address. The email received will be an exact copy of the email that is normally sent to users and authorisers.
If you want to configure this on a global level, for all users, please check out this guide.
If you want to configure this just for a specific user, please check this guide.
Steps:
- Navigate to Admin panel -> Templates -> User templates
- Scroll to the "Additional email notifications" section in the "System tab"
- Click on "+ Add new"
- Select the notification type:
- Authorisable record - a notification related to records subject to authorisation e.g. absence requests
- Password change - a notification related to password changes
- Details change - a notification related to changes to details on a User Record
- Enter the additional fields as required
- Enter the email address to send the notification to (to add multiple email addresses, separate with a ';')
- Click Save
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