This guide has been created for system administrators.
Specific role permissions may be required, including: User templates.
Overview:
The entitlement time unit determines which time unit users' entitlement balances would be displayed in - either in days or in hours. If you have Advanced entitlement mode turned on and have multiple elements within one entitlement pot, then this setting applies to all elements within the element.
If you want to configure this on a global level, for all users on your system, please check this guide.
If you want to configure this just for a specific user, please check this guide.
Steps:
- Navigate to Admin panel -> Templates -> User templates
- Search for the template in question and click on "Edit"
- Open the "Entitlements" tab
- Click on "Edit" for the entitlement in question.
- You may need to click on "Advanced" to display more entitlement pots
- You may need to click on "Advanced" to display more entitlement pots
- Amend the "Time unit" to what is intended - either "Hours" or "Days"
- Save the settings
Once saved, this will apply to any user on the selected template that does not currently have a user-level time unit configured.
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