Who this guide is for: System administrators. Requires 'Users' permission.
Overview: This guide explains how to resolve absence submission errors caused by missing authorisers in a user's record.
How Authorisation Chains Work: When a user submits an absence, the system checks their assigned authorisers. If none are set, an error occurs. Assigning authorisers ensures smooth approval workflows.
How to Set Up Authorisation Chains:
- Navigate to Admin Tools > Users.
- Locate the user and click Edit on their row.
- On their Profile page, scroll to the Authorisers section.
- Click the Authorisation Level 1 dropdown and select an approver.
- (Optional) Assign an Alternatively approver.
- Repeat for additional authorisation levels if needed.
- Click Save User at the top of the page.
Additional Information:
- Key terms: Authorisation Level = The hierarchy of approvers (e.g., Level 1 = first approver).
- Requires 'Users' permission to edit authorisers.
- Tip: Use the search function to quickly locate user records.
- Warning: Changes take effect immediately—double-check selections before saving.