Please follow the below step by step guide:

  • Navigate to: Admin > Users > Users
  • Use the search filters to find the user you wish to unlock, and then press the blue "Edit" button on their row.
  • Press the "Unlock Account" button.


Please find our video tutorial link below:

https://youtu.be/dpL1qN7--Ig


Note: You will need the Users permission applied to your e-days role in order to carry out this task.