Question:
User example can not select a carryover for next year. He does not have the option on his planned absences screen. How do I activate the option?
Answer:
Reviewing the user, it would appear the ability to request transfer is disabled - please see below:
![](https://s3-eu-central-1.amazonaws.com/euc-cdn.freshdesk.com/data/helpdesk/attachments/production/77055484159/original/ZS_j4-6tC7WPSuFSfnouFfooOyKeDccCXg.png?1636719699)
As a result, the user will not be able to book the transfer.