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Why can't I book Holiday for Next Year?

There are a couple of reasons why you may not be able to book any holidays for the next year currently:


1. If you're trying to book Holiday for Next Year, and you've already imported a balance then it's possible you have disabled Next Year bookings. 


In the Admin Panel, under System Setup you will see the following setting called 'Disable next-year bookings'. This can be enabled/disabled Globally, or on a Template level for multi-country systems. 


 


2. If you still cannot book Holiday for Next Year, you should check that the user definitely has a balance for Next Year. This can be done by checking the Entitlement Report for Next Year, or by simply checking their balance on the Front-End of the system.



If that user does not have a balance, you will need to update their Next Year entitlement on their profile.


NOTE: If you're looking for information on how to import a balance for Next Year, visit this guide.






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